EFFECTIVE DATE: 2018-03-01
If You wish to withdraw your consent to the use of Your information, please contact Us at the address provided below.
Information We Collect
How We Use Your Information
How We Share Your Information
Cookies and Other Tracking Mechanisms
Do Not Track Disclosure
Accessing, Modifying, or Deleting Your Personal Information
Your Communications Choices
Your California Privacy Rights
INFORMATION WE COLLECT
We collect information about You directly from You and automatically through Your use of Our Services. We may combine information collected from or about You from these various sources.
Information You Provide to Us Directly. We may collect information about You directly from You. For example, if You register to use Our Services, We will collect Your name and email address; if You make a purchase from Us, We will collect Your payment card number, expiration date, CVV, and billing address. We will also collect any other information that You provide to Us through Our Services, such as Your company name, phone number, or information that You provide to Us if You Contact Us through Our Site. This information is kept for as long as You are Our customer and use Our services.
Information We Collect Automatically. We may automatically collect information about You through Your use of Our Services, including, without limitation: page views; IP address; domain name; browser type; access dates and times; referring URLs; and device IDs. We may combine this information with other information that We have collected about You, including, where applicable, Your user name, name, and other personal information. Please see the Cookies and Other Tracking Mechanisms section below for more information.
HOW WE USE YOUR INFORMATION
We may use Your information, including Your personal information and User Content, for the following purposes:
Providing and Improving Our Services. To provide and maintain Our Services; to improve Our Services; to develop new features, products, or services; to perform technical operations, such as updating software; and for other customer service and support purposes.
Marketing and Communications. To communicate with You about Your account and use of Our Services, including to send You updates about Our Services; to respond to Your inquiries and complaints; to provide You with news and newsletters, special offers and promotions (if any), and other information We think may interest You; and for other informational, marketing, or promotional purposes. Our communications with You may include communications via email.
Research and Analytics. To analyze how You interact with Our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.
Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a governmental authority.
HOW WE SHARE YOUR INFORMATION
We may share Your information, including personal information and User Content, as follows:
Service Providers. We may disclose Your information to Our vendors, service providers, agents, distributors or retailers, including repair and installation mechanical shops performing installation or repair of Our Products, or others who perform functions on Our behalf. For example, we may disclose Your information to third-party service providers to process payments on Our behalf, such as Shopify.
If You choose a direct payment gateway to complete Your purchase, then Shopify collects and stores Your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (“PCI-DSS”). Your purchase transaction data is stored only as long as is necessary to complete Your purchase transaction. After that is complete, Your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Us and its service providers. We encourage You to review any and all of the payment gateways and other payment transaction processors’ Terms of Service and Privacy Policies.
Business Partners. We may disclose Your information to business partners, such as sponsors of conferences, including so that those partners may market to You directly.
Business Transfers. We may disclose Your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
Legal Compliance. We may disclose Your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a government official.
Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.
COOKIES AND OTHER TRACKING MECHANISMS
Cookies. Cookies are alphanumeric identifiers that We transfer to Your computer’s hard drive through Your web browser for record-keeping purposes. Some cookies allow Us to make it easier for You to navigate Our Services, while others are used to enable a faster log-in process or to allow Us to track Your activities while using Our Services. Most web browsers automatically accept cookies, but if You prefer, You can edit Your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell You how to prevent Your computer from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Visitors to Our Services who disable cookies will be able to browse certain areas of the Services, but some features may not function (e.g., You may not be able to stay logged into your account).
Clear GIFs, pixel tags, and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on Your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs, or pixel tags) in connection with Our Services to, among other things, track the activities users of Our Services, help Us manage content, and compile statistics about usage of Our Services. We and Our third party service providers also use clear GIFs in HTML emails to Our customers, to help Us track email response rates, identify when Our emails are viewed, and track whether Our emails are forwarded.
DO NOT TRACK DISCLOSURE
Currently, Our Services do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in the Cookies and Other Tracking Mechanisms section above (e.g., by disabling cookies).
To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If You provide Us with Your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We have taken steps to protect the personal information We collect. However, despite Our best efforts, no data security measures can fully guarantee security. You should take steps to protect against unauthorized access to Your account credentials and devices by, among other things, signing off after using a shared computer, not logging in using public Wi-Fi service providers, choosing a strong password that nobody else knows or can easily guess, and keeping Your log-in and password private.
ACCESSING, MODIFYING, OR DELETING YOUR PERSONAL INFORMATION
You may access, modify, or delete the personal information that You have provided to Us by emailing Us at firstname.lastname@example.org with what You would like updated. Please note that We may retain certain information about You as required by law or as permitted by law for legitimate business purposes. For example, if You request that we delete Your information but We believe that You have violated our Terms of Service, We may retain information about You in order to attempt to resolve the issue before deleting it.
YOUR COMMUNICATIONS CHOICES AND OPTING OUT
We may send periodic promotional or informational emails to You. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for Us to process opt-out requests. If You opt out of receiving emails about recommendations or other information We think may interest You, We may still email You about Your account or any Services You have requested or received from Us.
ACCESS TO PERSONAL INFORMATION
You may request from Us any information about the personal information (if any) We retain about You and/or have disclosed to third parties for direct marketing purposes. Please submit Your request in writing to Us at the contact information provided below. In your request, please give Your name and provide a current postal address for Your response.
Our Services are not targeted to any person under the age of eighteen (18), and we do not knowingly collect personal information from such persons. If we discover that a person under the age of 18 has provided us with personal information, we will delete such information from our systems.